Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using CaseTrack ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

CaseTrack is a community-powered platform that collects and displays anonymous, user-submitted immigration case processing timelines. The Service provides aggregate statistics and visualizations based on this data.

3. No Legal Advice

CaseTrack does not provide legal advice. The information on this platform is for informational and community-sharing purposes only. Nothing on CaseTrack should be construed as legal advice, and reliance on any information from CaseTrack without consulting a qualified immigration attorney is solely at your own risk.

4. Not Affiliated with USCIS

CaseTrack is not affiliated with, endorsed by, or connected to USCIS, the U.S. Department of Homeland Security, the U.S. Department of State, or any government agency. Processing times displayed are user-reported and do not represent official government data.

5. User Submissions

By submitting data to CaseTrack, you:

  • Represent that the information you submit is accurate to the best of your knowledge
  • Grant CaseTrack a non-exclusive, perpetual license to use, display, and aggregate your submission as part of the platform's data
  • Agree not to submit false or misleading information
  • Agree not to submit personally identifying information about other individuals without their consent

6. Prohibited Uses

You agree not to:

  • Use the Service for any unlawful purpose
  • Submit spam, false, or malicious data to corrupt the dataset
  • Attempt to identify individuals from their submissions
  • Scrape or systematically extract data from the platform without permission
  • Attempt to gain unauthorized access to our systems

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CASETRACK DOES NOT WARRANT THAT THE DATA IS ACCURATE, COMPLETE, CURRENT, OR RELIABLE. USE THE SERVICE AT YOUR OWN RISK.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASETRACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING ANY RELIANCE ON PROCESSING TIME DATA.

9. Modifications

We reserve the right to modify these Terms at any time. Continued use of the Service after modifications constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Contact us at legal@casetrack.me